v THE HERALD - INDEPENDENT AND PROUD OF IT v 24th April 2025 • The HERALD • Page 61 ASK A PROFESSIONAL LJM Bookkeeping Services I provide a range of accounting and business services to individuals, partnerships, charities and small businesses. I am licenced through the Institute of Certified Bookkeepers for the following services. Bookkeeping, Computerised Accounting Software, Final Year End Accounts, Payroll Management, CIS, VAT, Self Assessment Tax for Individuals and Construction Industry Scheme, Statutory Accounts for Small Businesses including Corporation Tax and related submissions, Holiday cover can also be provided for, hourly rates charged. Please contact Lynda McIntyre Email: ljmbookkeepingservices@gmail.com Telephone: 07774 790543 Hampshire Housebuilder Awarded 5 Stars For 16th Year In A Row A Hampshire-based housebuilder has received the maximum 5 star rating in the new Home Builders Federation (HBF) annual New Homes Customer Satisfaction Survey for the 16th consecutive year. Barratt David Wilson Homes’ Southampton division, has achieved the top 5 star rating and no other housebuilder comes close to matching that record. To mark the achievement parent company Barratt Redrow is donating £25,000 to the Construction Youth Trust, to help more young people have careers in construction and the built environment. e number of stars a housebuilder receives is based on customer responses to the question “would you recommend your builder to a friend”? For Barratt to have been awarded 5 stars means that over 90% of its customers would recommend their homes to a friend. e HBF New Homes Survey is one of the largest surveys of its type in the country, with around 50,000 people taking part in it who have recently bought a new build home. e simple 1-5 star rating system was developed to give customers an easy to view ranking of which housebuilders have the most satis ed customers. Neil Je erson, Chief Executive of the Home Builders Federation, says: “This year’s survey results highlight the industry’s absolute commitment to delivering high levels of customer service, and compare favourably to satisfaction levels seen in any other sectors or products. Customers are the ultimate judges of performance and so receiving such high scores based on their feedback alone is a significant achievement. These results are a testament to the dedication and hard work of the entire home-building workforce, from on-site teams to the boardroom.” e new 5 star rating comes on top of Barratt’s success at the NHBC Pride in the Job Quality Awards. e competition is known as the ‘Oscars’ of the housebuilding industry, with over 11,000 site managers being entered into it. Last year Barratt’s site managers won 89 Pride in the Job Quality Awards, more than any other housebuilder for a record 20 years in a row. Tammy Bishop, Sales Director at Barratt David Wilson Homes Southampton Division, said: “To be a 5 star housebuilder shows how much we care about our customers, going the extra mile to make them happy with their new home. To do that we build homes of the highest quality and then look after them as much as possible. The best recommendation you can have is from a friend so it’s great to know so many of our customers recommend our homes.” Barratt David Wilson Homes’ Southampton division, has achieved the top 5 star rating
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